Quick Assists

Streamline answers to our frequently asked questions:)
1

Shipping & Delivery

Shipping options: We only provide standard shipping. Shipping typically takes about 2 weeks.

Shipping Times: Shipping times may vary depending on any global calendar holidays here are some dates:

  • Feb 2nd-Feb 12th
  • July 4th
  • December 15th- Dec 28th

Delayed Shipping Times: We understand that its a priority to receive your order in a timely manner. Unfortunately sometimes issues may occur. when this happens, orders can be expected to arrive in about 3 weeks depending on the situation.

How to resolve delivery issues:

Depending on the size of the order we will refund you upon request or if the order does not arrive 5 days (order size may vary times ) after the estimated delivery date. Any order taking that long, no matter what it is ,is unacceptable & we will take full responsibility & refund your entire order.

View our detailed refund terms here: Refund Policy

2

Returns

Please view our return policy for detailed requirements.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

If product is damaged or not functional,we will offer to send a new one on us. or you can request a refund view the details below on how to start a refund

To be eligible for a return, your item must be in the same condition that you received it, or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

After your return is completed, a refund will be sent to your default payment method within 4-10 business days.

To start a return, you can contact us at Contact@Dodaah.com

3

Orders

Can I cancel my order? YES but you must cancel within 5 days of being purchased.

Where is my order? Your order is being shipped from our warehouse sourced from China .

You can track your order with the tracking number sent to your email or phone number.

If your tracking number has not been received yet , please email us at: Contact@dodaah.com we will send your tracking number to you as soon as possible.

4

Company Info

Started late 2022, We are a eCommerce brand focused on streamlining the process on creating a one stop shop for trendy , aesthetic & unique decor. We currently source our products from China ensuring quality,great prices & keeping up with trends that massive company's such as Amazon & Walmart cannot accomplish.We here at Curated Room Kits prioritize transparency, customer satisfaction & creating greener future 🌎

5

Offers & Promotions

Here at Dodaah we love seeing our customers happy & making our customers happy makes us happy:) With that every Season we cut prices on some of our most trendy decor that match the current season, we also have holiday discounts for products related to the nearest holiday.

Offers & Promotion discounts are typically up to 60% off

Customer Contact Form

We are here to assist you:) Customer Service Hours 6 AM-11 PM EST.

Please make sure you read through all of our Quick Assists.